Shipping and Deliveries

Free shipping worldwide

MYELA offers the free shipping on all orders, without any minimum purchase amount.

Wherever you are, we want to offer you a simple, transparent shopping experience with no additional shipping costs.

Delivery times

Each order is carefully prepared and entrusted to selected international couriers.

The indicative delivery times are:

Destination Estimated times
Italy 7–10 working days
European Union 7–10 working days
United Kingdom and Switzerland 7–10 working days
Norway and other European countries 7–10 working days
United States and Canada 7–10 working days
Rest of the world 10–14 working days

The times indicated are indicative and may vary based on product availability, destination, and logistics procedures.

During peak demand periods, order preparation may take a few additional days.

Customs duties and taxes included

No surprises on delivery.

MYELA covers any customs duties and import taxes applicable to international shipments.

The price displayed at checkout is the final price of your purchase, without any additional customs charges to be paid upon delivery.

International couriers

We work with reliable logistics partners, including DHL, FedEx and SDA, to ensure safe and traceable shipments.

The courier is selected based on the destination and characteristics of the shipment.

Shipment Tracking

When your order ships, you will receive a confirmation email containing your tracking number.

You can track the delivery status directly through the courier's website.

Customer Service

For any questions regarding your order or shipping, our team is here to help.

E-mail: support@myela.it

We are always happy to assist you throughout your MYELA shopping experience.